Erik is honest and stands
behind his work
"I've had nothing but the best experiences with Don's Auto. Erik always works to provide the best service at fair prices. But today he went so far above and beyond what I expected that I feel compelled to write a review. I drove for over an hour to bring my car to him. I planned on leaving my car for several days, and renting one in the meantime. However, when I arrived to rent the car I realized I had left my wallet at home, over an hour away. My car was in no condition to drive back and forth again. Eric called Enterprise and tried to rent a car for me in his name with his credit card. I was amazed by this generosity! Because I didn't have my license, they couldn't do it though. So Erik called a friend of his to drive me all the way home, giving us a car off his lot for the trip. This is really a kindness that is rare and exceptional. It demonstrates the kind of person Erik is. He is honest, stands behind his work, and goes the extra several miles for his customers."
"Erik and his staff have also provided us with exceptional maintenance and repair service over the years. I would recommend them to anyone. My family has purchased numerous vehicles from Don’s Auto and we have been very satisfied with the quality of the cars."
- Charlie Rogers | Belchertown, MA
"This past January I helped my niece purchase her first car from Don's Auto. The transaction was easy and Eric worked with us through the entire process; plates, inspection sticker, warranty, etc. Being her first car, my niece was a bit nervous about taking care of the routine maintenance. Eric and his team has made this very easy for her and she loves the service they provide every time. I can't thank Eric and his team enough for making this and enjoyable experience."
- Gary S
"A very good Auto repair place, been going there for over 8 years and had great service and quality workmanship"
Prompt & Professional
"Seven years ago, I was steered toward Don's Auto Service (pun intended!) due to my vehicle breaking down at night, in the rain, heading north on 202 out of Belchertown. Service that night was prompt, professional and included towing my car to the shop and dropping me off at home. I've been a loyal customer ever since and would highly recommend this business!"
Best Automotive Service
"The BEST automotive service center in Belchertown bar none. Erik and his crew are experts in both diagnostics AND repair. Not only is it fixed correctly, but it's fixed correctly the first time - every time."
Best Place I've Ever had my
Cars Worked On
"I agree with Jaudette 1000000% Dons auto is the best place I've ever had my cars worked on! They don't screw around to get more out of you, they do it right the first time to keep their reputation strong and people always go back! I will never have any other auto shop work on any of my cars ever again as long as there's DONS!"
- Don's Customer
"Great service, always looking out for the customer. Never tries to sell you anything you don't need - one can always appreciate honesty these days!"
- Nick P
"I am so very pleased with the way they treat their customers. Their expertise in taking care of your vehicle is beyond compare. I am a forever customer."
Kind, Considerate & Informative
"Erik is always a pleasure to deal with. This garage and it's employees are always kind, considerate and informative. They are true to their word and [you] never have to worry about being taken advantage of. Highly recommended facility!"
- Kimberly Gemme (as seen on Google Places)
"Got lucky and found an awesome place to take my vehicle as soon as I moved into the area! Reasonable rates, never treat me like a "little lady" (which happened often where I moved from), honest practice."
- Don's Customer via Google Reviews
Built on Family Values
"My family has been going to Don's for 30 years. They do a wonderful job with our cars and are always looking for the best solution for whatever issues we're having. Erik has also loaned me cars and found me cars at times of need. A true family business built on family values."
- Geoffrey via Google Reviews
Good Service, Good People
"Good service, good people, priced reasonable, have worked on all our cars for years. More than anything, I trust them to work on my cars and they go out of their way to make sure things are right and working properly."
- Richard via Google Reviews
Always a Pleasure
"Always a pleasure to get my car fixed here."
"Continuously gives excellent service. Friendly, experienced, discusses any issues that arise."
- Don's Customer
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